Right to cancel

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If purchased in our store merchandise does not meet your expectations, you can return it within 14 working days from the date of delivery.

Returned goods can not have signs of use. Please also, if possible, to keep the original packaging intact.

Returned goods send to the following address:

PHU CARUS Eve Szczodrowska
ul. Kościańska 42
64-010 Krzywiń

For returned goods please include the invoice you received with the shipment together with a statement of withdrawal from the contract concluded at a distance

  Note! Returns sent at the expense of the recipient will not be accepted.

The fee for returned items will be sent within 14 days from the date we receive your shipment. Repayment can get into your bank account. Please provide accurate and legible name of the bank and bank account number.

Returned merchandise can also be exchanged for another, which in our offer - depending on the product we will refund the overpayment or retrieve the missing amount. Contact us in advance to determine the exact procedure.

Items returned at a later date will not be accepted. After 14 days from the date of delivery, the right to return or exchange shall only articles having a hidden defect (the seller responsibility for the conformity of goods with the contract).